Thomas Built Buses has introduced a comprehensive new service program that focuses on getting your buses out of the shop and back out on the road. Known as Platinum Support, this new program ensures that certified dealers will provide fast turn-around on service and repairs, so you can save time and lower your overall service costs.
We are pleased to announce our Platinum Support Achievement status! Our employees underwent rigorous training (128 individual criteria in 26 areas) on how to make our day-by-day business practices even more efficient and, in turn, provide faster vehicle assessment and repair. The result: reduced downtime and a lower overall life cycle cost on your bus. These Platinum Support dealer service standards greatly exceed industry benchmarks.
With our dedicated Premier Assessment bay, you can be assured of rapid diagnosis, responsive turnaround time, quality service, and consistent communication. And you can count on us to have the parts you need on hand, and a highly-trained staff to get the job done right. Within 24 hours you will have the accurate diagnosis and the quote in hand!
We are proud to bring this level of support to our customers.